So April 1, 2007 my 5 year old hard drive crashes. Yes I know I just rebuilt it two weeks ago and I've been hearing the thing trash it's self for the past 7 days. I knew it was going and I had very little on it so I removed the data I had then I was going to ghost it so I did not have to reinstall from scratch and "BAM" the drive went dead. Doesn't owe me anything but I'll have several days of reloading things from scratch again!
Installed a new PC for Grandma and Grandpa several weeks ago. I bought them a DSL modem with Wireless. I moved there old machine (I think Chris installed that for them) in Grandmas sowing room. She was getting tired of Grandpa spending all his time on it and she could never play her stuff (Puzzles online etc.) I set up the DSL modem and got the Wireless going so the two computers could talk to each other. Then we ordered DSL and I went down the next Monday and spent two hours on the phone with QWEST trying to get the modem working. We could get connected to the DSL Server but could not get out to the Internet. Then technician and I decided we needed to fill out a problem ticket and have someone come out and check the lines to the house(In the house was $100 and I said NO). Here the kicker, you can't fill out a ticket for 24 hr after the DSL is turned because that the time needed for all the connections to complete.
Wait QWEST said it would be ready on Monday at 5:00pm so why do they need another 24 hrs??? Don't understand but that's what happened.
Call about 36 hrs later and said I DON"T WANT TO TROUBLESHOOT AGAIN JUST FILL OUT THE TICKET. NOOOO.... try one more thing. Well I was at Amherst on a three way call with Grandpa and QWEST
sooo.... down I went to Grandpas to check a few more things.
Nope still did not work.
Called again and SAID I JUST WANT A TICKET TO CHECK THE LINE. Well that person was not as determined to run me through the ringer or maybe because I that them check the log. Anyways the technician came out and checked the line and said it was fine.
Oh!He also brought his own modem so he asked if he could come in and Grandpa said fine. They checked all the phones because you know they all must have filters on them to block the high speed modulation from the increased bandwidth. He replaced at least two of them with better units to decrease the load on the house wiring. He proceeded to spend an hour and a half troubleshooting also. After thirty minutes the first conclusion we had bought a bad modem. So he hooked up the one he brought with him.
HMMMM!!! That doesn't work either.
Second conclusion bad wiring in the house. Tested that.
HMMMM!!! That's not it either wiring looks good.
Well he is going to have to get down and dirty. Gets out his cell phone and begins to start tracing where the heck these signals are going. Final conclusion after 5 Phone calls from Minnesota to Colorado is the DSL servers they had Grandpa hooked up to did not have any DSL connections left
sooo... they connected him to another Server.
OH! That one doesn't work either.
Try a third but gee that one doesn't work and a fourth, what going on, but wait the fifth one works. Great system there is NO WAY to tell if the server has connections left so they just move them till they work. HUH!
End result is they have High speed Internet now and it wasn't easy.
I'm not a fast typer but the dang hardrive is only 38% formatted. Guess I'll go play xbox.